Hi, I had subscribed to formbot earlier and have now havent renewed it due to a decision pending internally within our group.
In the meantime, Iam trying to download the data from the submissions which were done earlier when we were subscriber, but unable to do so.
This is not a good way of managing customer expectations, as the data belongs to us, and we shouldnt be prevented from downloading our data from the forms. I can understand that new submissions are blocked due to non-subscription, but the download of earlier data should be possible.
Kindly look into this topic and revert asap., as the data is very important for us.
hi @uaebsagt ,
Please review again. We have update the ui to be able to view forms while license is expired. The issue was that you could not view the forms as license expired not that we blocked file download.
Regards,
Mehran